Customer Service Maxxwin New Zealand

If you have a serious problem that requires a detailed review, we recommend that you use email to contact Maxxwin support. This way we will have enough time to study your issue and find the most effective solution. You can also use email communication in any other case. This is a universal way to communicate with the support team.

To have us look into your issue, send an email to [email protected].

Keep in mind that this is the only official Maxxwin support email address. If you picked up another contact on the internet, it is false. Do not send emails to other addresses to avoid encountering scammers. Use only the official contact.

The average time to review an email is 24 hours. We answer users’ questions and solve their problems one by one. But you can help us get through this faster. To do so, just follow a few guidelines:

• Fill in all the fields before sending the letter. In the subject line you should try to tell about the problem as briefly as possible – describe its essence. And use more detailed information in the body of the letter;
• If you feel that your email is not being answered for a long time, do not send the same or similar email again. This will only confuse Maxxwin support and increase the time it takes to resolve your issue;
• Do not send emails to email addresses that are different from the official contact. The only working Maxxwin support email can be taken from this page;
• Send the email from the email address you provided during registration. This way we will know at a glance which account has a problem;
• There is no need to respond to emails with promotional and bonus offers or news. You will not be able to communicate with a Maxxwin support staff member here;
• Even if you have negative emotions, do not insult the support service and do not create a conflict situation. Be polite. insults and foul language towards our specialists may lead to blocking of your account.

There is also a feedback form on the official website of Maxxwin. You can send an email through it.

If you have a simple question or a minor problem that can be solved quickly, write to us in the online chat room. It is also available around the clock. Here you can get a consultation within a few minutes. Just send a message to the chat room and wait for a specialist to respond.