Fighting Fraud in Maxxwin

Betting site Maxxwin urges users to respect the laws of New Zealand and not to engage in fraud. Do not use our website and mobile app for money laundering or financial fraud. If your actions seem suspicious to us, we will investigate and temporarily block your account. And if you are found to be in breach of Maxxwin rules or New Zealand law, we will pass your personal data to law enforcement authorities for further investigation.

Betting site Maxxwin urges users to respect the laws of New Zealand.

The official Maxxwin website has a security service. It monitors players and detects suspicious actions on their part. There are also automatic algorithms on the site and in the mobile application. They check financial transactions. If a transaction is suspicious, the information about it is passed to the security service for review.

To minimize the risk of fraud on the part of players, the official Maxxwin site has several rules. You should study them before registering, depositing and withdrawing funds. Violation of these rules will result in account blocking. What you need to know about:

  • Only users who are at least 18 years old can register and bet at the official Maxxwin site in New Zealand. Minors are not allowed to access gambling. Attempts to mislead the administration will result in the blocking of your account. Do not attempt to provide a false date of birth;
  • The site has a limit on the number of accounts. Each player can have no more than one account. If you have lost access to your account, try to restore it. If you are unable to do so, contact support. Do not re-register. This will result in all your accounts being blocked along with your money;
  • Automatic security algorithms are used to verify financial transactions. Suspicious transactions are manually reviewed by security. If a user has violated New Zealand laws, engaged in fraud or money laundering, we have the right to report it to law enforcement authorities;
  • Only those e-wallets, bank cards and accounts belonging to the account owner may be used for deposits and withdrawals. The requisites must be yours. It is forbidden to use other people’s payment means. If third-party details are specified, the transaction will be rejected. Repeated violations may lead to account blocking;
  • There are limits for all payment systems on the official Maxxwin website and mobile app. They determine the minimum and maximum deposit and withdrawal amounts. When making a transaction, you must take these limits into account and not violate them. If you specify an amount that exceeds the limits, the transaction will be blocked.

If necessary, Maxxwin support service may ask you to undergo verification. It may be required before your first withdrawal or in the future when you are actively playing. To pass verification, you need to confirm your e-mail address and phone number, fill out a questionnaire in the account settings and submit photos of your ID card and other documents for verification. During the verification period withdrawal of funds from the account is not possible. Verification lasts on average up to 24 hours. After its successful completion, withdrawal restrictions are removed.

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